|Description : |
Share our pride. Join our mission.
As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture.
Recently Ranked #2 by Business Week in Customer Service , we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.
We are currently seeking talented System Administrator for our San Antonio, TX facility.
PURPOSE OF JOB
Independently plans installs, integrates and validates systems software and hardware solutions. Manages technical change implementation across environments. Acquires and applies broad knowledge of the business, its products, and processes. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. Participates in the evaluation, development, implementation, integration and administration of internal and external business solutions that meet customer needs.
Consistently applies learned processes, procedures and workflows to include however not limited to the software and/or hardware environments in one domain.
Generates new solutions leveraging competent skills and knowledge.
Solve complex infrastructure and application problems independently.
Considered fully qualified in one domain. May serve as a mentor to junior team members.
May be a subject matter expert in one or more specializations within a domain.
Utilizes troubleshooting techniques to determine problem root cause and apply knowledge of operational infrastructure to determine business impact.
Perform system monitoring, daily check, diagnostic and corrective action, complex root cause analysis and implement corrective measures to prevent future service interruptions.
Configures, maintains and monitors systems infrastructure to enhance availability, improve performance, and ensure adequate capacity.
Bachelors degree or equivalent work experience.
4+ years relevant business support and/or general information technology support experience.
Working knowledge of systems administration and/or systems programming skills.
Working knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains.
Familiarity with enterprise packaging/provisioning, operational support systems or enterprise monitoring technologies.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.
Relocation assistance is available for this position.
Qualified applicants must successfully complete a pre-employment background and drug screen.
USAA is an Equal Opportunity/Affirmative Action Employer.
If interested, please apply online at http://track.tmpservice.com/ApplyClick. … -2171-9650